First Bank customers using the Automated Teller Machines
for cash withdrawals are to pay N100 monthly, with effect from this month,
according to a notice.
The News Agency of Nigeria reported in Abuja on
Monday that the notice for the new charge entitled, ‘Card Maintenance Fee,’ was
displayed on some ATM machines in the city.
The notice read, “Dear valued customer, in order to serve
you better, from March 2013, a monthly N100 card maintenance fee will be
charged for all cash withdrawals within the month.’’
Some customers who spoke with NAN, however, condemned the
introduction and called for sanctions from the regulatory body.
Mr Joshua Abraham, a trader, said it was unfortunate that
First Bank should introduce such a charge.
Mrs Uju Nwanze, a legal practitioner, said the CBN
should stop the charge.
“This is another way to get back the N100 charges that was
stopped recently on use of ATM cards.
“These banks are good at exploiting people, they did not
even give prior notice like sending text messages,” she said.
Also, Ejiro Fidel, a civil servant, said First Bank should
not copy the new generation banks to rip off customers.
Fidel said, “This is unlike them. Civil servants use First
Bank a lot because we believe they are better than most of these new banks.
“What maintenance are they doing on the card, this is very
wrong and I hope that those in charge would stop them from doing so.”
The Bankers’ Committee meeting on November 2012, scrapped
the N100 interbank charge on use of ATM cards.
NAN reported that First Bank had, however, on
February 11, increased its charges on interbank money transfer, against moves
by the Central Bank of Nigeria for a downward review of bank charges on
customers.
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